I went in one morning and the lady at the register literally looked at me. Looked away and someone from the back had to help. She was just plain rude.
I have never seen such inept management as is in place at the Robins location. New management every 2 to 3 months. Every time they get a good employee that actually does their job they only last a little while because they end up doing everyone else's jobs on top of theirs.Currently they have 3 good employees....wondering how long they'll stick around. The new manager isn't much of a manager at all....she fired a gal recently for stating facts. Apparently she felt threatened by the other gals job excellence. And then just today 7/25/16 I stopped in just before 4pm to grab more Gatorade. I stepped forward to the counter and as I'm paying for my purchase the gal ringing me up states bluntly....you smell like sweat and cigarettes....I don't like that smell. Now I'm a big boy and it didn't hurt my feelings. I work outdoors and sweat from working. And yes I smoke....but I thought WOW....how unprofessional! I'm a regular at this location....stopping in 2 or 3 times a day. I've had numerous bad interactions with this same gal. I've always remained calm and have never snapped at her. I did bring up some other issues to the current manager and obviously nothing has been done. Many other people I know have had similar bad experiences with the same gal. Some no longer shop there. I don't want to stop shopping there because it is literally right up the street from my place of business. I just wish customer complaints didn't fall on uncaring ears.
Great pizza and super friendly staff
Compare the price for premium on the pump against the price on the sign.
Nice place for pizza, etc. Even sells growlers of local craft beer!
Casey S General Store is a US Gas Station based in Robins, Iowa. Casey S General Store is located at 990 Robins Square Dr, Robins, IA 52328, USA.
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